Job Advert: Customer Care Advisor (Temporary - 1 Month)
We are seeking an experienced Customer Care Advisor to join a leading PLC housing company based in their Nottingham office. This is a fantastic opportunity for a skilled professional to provide exceptional customer service and ensure high standards are upheld during a busy period.
Key Details
- Location: Nottingham office with occasional site visits (mileage expenses paid).
- Duration: 1-month contract.
- Hours: Monday to Thursday: 8:30 AM - 5:00 PM, Friday: 8:30 AM - 4:00 PM.
- Rate: Competitive hourly/day rate (to be discussed).
Key Responsibilities:
- Act as the first point of contact for customer care inquiries, addressing and resolving issues promptly and professionally.
- Liaise with site teams and contractors to ensure customer issues are resolved efficiently.
- Maintain accurate records of customer interactions and resolutions.
- Conduct occasional site visits to follow up on customer concerns and ensure satisfaction.
Requirements:
- Previous experience in a customer care or similar role, ideally within the housing or construction sector.
- Excellent communication and problem-solving skills.
- Strong organisational abilities with attention to detail.
- Own transport (expenses will be reimbursed for site visits).
Why Join Us?
- Work with a market-leading housing company.
- Competitive pay with flexibility on rate.
- Gain valuable experience in a dynamic and supportive environment.
If you have the relevant experience and are available for an immediate start, apply today!
Linsco is acting as an Employment Business in relation to this vacancy.
