Job Title: Smart Metering Engineer
Location: Exeter
Working Hours: 40 hours per week
Salary: £40,450 basic, with the potential to earn an additional £100 per month in attendance bonus
Additional: Van, Fuel Card, Tools, PPE provided
Purpose of the Role
The primary objective of this role is to install Dual Fuel Smart Meters in domestic residential properties, ensuring top-quality service delivery and customer satisfaction.
Key Responsibilities
- Install Smart Meters in domestic properties (Dual Fuel)
- Manage and maintain stock levels on the van or via 'dropbox' facilities
- Provide first-class customer service and support during installations
- Offer energy efficiency advice to customers
- Ensure accurate and timely submission of worksheets
- Collaborate with the Smart Metering Operations Manager to meet daily, monthly, and quarterly targets
- Organise and manage own workload to meet company deadlines
- Address and resolve customer queries in a professional and efficient manner
- Perform other duties as required to meet the needs of the role
- Flexibility in job responsibilities to ensure the successful fulfilment of the position
Person Specification
Essential:
- Excellent organisational skills
- Previous experience in Dual Fuel Metering
- Proven ability to exceed performance targets
- Strong written and verbal communication skills
- Ability to work calmly under pressure and meet deadlines
- Ability to work independently and as part of a team
- IT literate
Employee Package
- Basic Salary: £40,450 per annum
- Potential Bonus: £1,200 per annum (attendance-related)
- Annual Leave: 22 days plus bank holidays
- Company Benefits: Vehicle, tools, and uniform provided
- Overtime: Competitive rates available
- On-Call Pay:
- Standby: £200 per week
- Monday to Saturday: 1.5x regular rate
- Sunday & Bank Holidays: 2x regular rate
Linsco is acting as an Employment Agency in relation to this vacancy.
